Friday, 18 March 2016

The Management of Conflict

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Drawing on cross-cultural data, Marc Howard Ross identifies and evaluates key features and strategies of constructive conflict management. He then explores a wide variety of conflict management successes and failures-including the confrontation between MOVE and the city of Philadelphia, a public housing dispute in New York City, the return to warfare in post-colonial highland New Guinea, persistent hostility in Northern Ireland, and the Camp David Accords and explains that how disputants' interests and interpretations are addressed affects the course of each dispute, its intensity, and the degree to which the dispute results in a constructive outcome.

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The Management of Conflict
By:"Marc Howard Ross"
Published on 1995-08 by Yale University Press

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Drawing on cross-cultural data, Marc Howard Ross identifies and evaluates key features and strategies of constructive conflict management.

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